OUR CORE VALUES

Trust – At Stellar Care Support Limited, we treat service users with the type of respect which reinforces personhood and individual characteristics, addressing them and introducing them to others in their preferred style, responding to specific cultural demands and requirements, and aiming to maintain relationships which are warm and trusting but appropriate to the relationship of the worker to the service user.

Care – We are committed to focusing on service users. We aim to provide personal care and support in ways which have positive outcomes for service users and promote their active participation.

Individuality – We recognise the individuality and the diversity of each service user and ensure the needs and values of individual clients regardless of their culture, religion, sexuality and sexual orientation, race/ethnicity, marital status, political affiliation, disability or impairments and parenthood.

Safety – We aim to make the safeguarding of our service users an utmost priority and seek to comply with all legal requirements in our safeguarding practices. We therefore, work closely with the local safeguarding adults’ board over any issues relating to the safety of its service users from any kind of harm and the Care Quality Commission where involved.

Anti-oppressive practice – As a service, we also focus and ensures that the service is delivered flexibly and thoughtfully in a non-discriminatory way whilst respecting every client’s right to, dignity, privacy, independence, fulfilment, and the rights to make informed choices and assessment of risks.